Live Answering Service

Need some live answering help for your enterprise?

live answering service woman with headset

The ClarityTel Live Answering Service elevates your corporate image without the cost of an on staff receptionist. Your professional, friendly receptionist answers your calls so you don’t have to.

There are many reasons a business might want to engage live answering services. Perhaps you want to avoid missing calls, regardless of the time of day, without having to hire extra employees. Or you want to use our experienced, expertly trained live answer agents who are HIPAA complaint, trained in up- and cross-selling and more.

ClarityTel Live Answering Service Advantages include:

The ClarityTel team schedules appointments, processes customer orders, and handles customer service inquiries.
No patching or additional per minute fees once the attendant transfers the call to a ClarityTel business line or ClarityTel extension.
Pay only for the actual live answering minutes you use
Set up as many extensions and call flows as your customers and business needs.
Port your existing number or choose a new local or toll free number anywhere in the US or Canada.
After Hours Answering Professionals available around the clock — 100% HIPAA compliant.
Agents are highly trained agents in the cross selling and up selling fields.

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“

Clarity is world class organization. I really appreciate the excellent 24 x7 customer and technical support from Chris, Derrick and the rest of the team. This team supports you 365 days a year and at any time of the day remotely. You cannot get this type of service in the USA anymore.... Being with Clarity over 6 years I did not have any down time that impacted my business. Thanks again for the ongoing excellent support.

We have worked with ClarityTel for over 2 years now. We feel that they were the missing link in order for us to fulfil our clients call handling requirements. We are very impressed with the service ClarityTel gives from start to finish and that’s why we feel confident in recommending them to all of our clients Chris is always there every step of the way and he gives 100% support! ClarityTel listens to what their clients’ needs are.

Clarity Management has amazing customer service in a world where it doesn't seem to exist anymore. Whenever we reach them to help us with things, whether as small as changing a password, they are so helpful. We are proud to be customers of theirs and would recommend them to any company. Five star rating in my book.

We are extremely glad we switched our service to Clarity. We have four locations, and an office, and it has made communication between everyone seamless. It is reliable and very affordable. To top it off, the customer service has been impeccable. Derrick and Chris are responsive to all of our needs. We look forward to continuing to use Clarity as our business grows.