Record and review business calls to improve service, compliance, and risk level.

Businesses use automatic call recorders to ensure quality service, fulfill industry requirements, or monitor potential security issues. Recordings also help if/when your company is faced with a potential dispute.

ClarityTel helps businesses decrease risk and improve their communication with VoIP phone recorder services.

automatic call recorderBenefits of Call Recording

  • Compliance with industry regulations
  • Verify that customer service is properly handling calls
  • Prepare your organization for potential disputes

 

ClarityTel’s call recording module enables businesses to elevate their customer service to increase satisfaction and retention.

Benefits of ClarityTel’s Call Recording Service

ClarityTel provides secure, cloud-based call recording, management, and caller reporting services for inbound and outbound calls.

  • Easily use online, administrative dashboards to manage recordings
  • Review recordings from any phone number or extension associated with your account
  • Examine detailed call logs for information (date, time, user, caller ID, destination phone number, call duration)
  • Save, delete, or forward audio files via email for review
  • Store calls within the dashboard for 90+ days

With ClarityTel’s business VoIP solutions, you can easily access everything you need online with a simple dashboard. Manage your dashboard and recordings from anywhere – even if you’re not in the same physical location as your workforce.

Whether it’s customer service, the sales department, or your entire organization, you’ll be well-equipped to easily monitor all incoming and outgoing communications.

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Clarity is world class organization. I really appreciate the excellent 24 x7 customer and technical support from Chris, Derrick and the rest of the team. This team supports you 365 days a year and at any time of the day remotely. You cannot get this type of service in the USA anymore.... Being with Clarity over 6 years I did not have any down time that impacted my business. Thanks again for the ongoing excellent support.

We have worked with ClarityTel for over 2 years now. We feel that they were the missing link in order for us to fulfil our clients call handling requirements. We are very impressed with the service ClarityTel gives from start to finish and that’s why we feel confident in recommending them to all of our clients Chris is always there every step of the way and he gives 100% support! ClarityTel listens to what their clients’ needs are.

Clarity Management has amazing customer service in a world where it doesn't seem to exist anymore. Whenever we reach them to help us with things, whether as small as changing a password, they are so helpful. We are proud to be customers of theirs and would recommend them to any company. Five star rating in my book.

We are extremely glad we switched our service to Clarity. We have four locations, and an office, and it has made communication between everyone seamless. It is reliable and very affordable. To top it off, the customer service has been impeccable. Derrick and Chris are responsive to all of our needs. We look forward to continuing to use Clarity as our business grows.